TUR
KYC POLICY

KYC POLICY

 

1. Introduction

This Know-Your-Customer (“KYC”) Policy sets out the identification and verification obligations applicable to players of https://www.tambet724.com, operated by Middle Kang B.V. (the “Licensee”). It should be read together with the AML/CFT Policy, the Privacy Policy and the Terms and Conditions. In the event of any inconsistency between this Policy and the AML/CFT Policy, the AML/CFT Policy prevails in respect of AML/CFT obligations.

2. Purpose

By agreeing to the Terms and Conditions, you authorise the Licensee to undertake verification checks as it considers appropriate, or as may be required by third parties (including regulatory bodies and financial institutions), in order to:

  • confirm your identity, age and contact details;
  • prevent fraud, money laundering, terrorist financing and sanctions evasion;
  • screen against sanctions and politically exposed persons (“PEP”) lists; and
  • comply with applicable law, Licence Conditions, the Terms and Conditions and this Policy (together, the “Checks”).

3. When KYC Is Performed

KYC is performed in the following circumstances (the list is illustrative):

  • on registration, on a risk-based basis;
  • prior to first withdrawal;
  • on cumulative deposits and/or withdrawals reaching or exceeding certain amount, whether in fiat or in cryptocurrency (measured at the market value at the time of each transaction);
  • upon the occurrence of triggering events (including changes to registration details, suspicious activity, atypical transaction patterns, source-of-funds concerns, self-exclusion requests and certain bonus-abuse indicators);
  • periodically, on a risk-based basis, for refreshed verification; and
  • on account closure, subject to Section 6 below.

4. Documentation That May Be Requested

Depending on the verification trigger and the player's risk profile, the Licensee may request, without limitation:

  • a valid government-issued photographic identity document showing date of birth, nationality and, where applicable, place of birth (national ID, passport or driving licence);
  • proof of residential address not older than six (6) months (for example, a utility bill, bank statement or official correspondence);
  • proof of the payment instrument used (bank card image with permitted redactions, bank statement, e-wallet screenshot);
  • for cryptocurrency deposits and withdrawals, proof of wallet ownership (including a test transaction or signed message from the wallet private key);
  • evidence of source of funds and/or source of wealth (including pay-slips, tax returns, sale documents, inheritance documents, trading statements);
  • where appropriate, notarised or certified copies, sworn affidavits, or other documents enabling the Licensee to discharge its regulatory obligations.

5. Process and Timelines

  • Verification requests are communicated via email or in-account message. Documents may be uploaded through the Licensee's secure KYC portal or submitted by email as instructed.
  • The Licensee will use reasonable efforts to complete verification promptly upon receipt of all requested documentation in acceptable form.
  • Where verification cannot be completed because the player has failed to provide the requested documents within thirty (30) days of first request, the Licensee may restrict, suspend or close the account and cancel any pending withdrawals.
  • Where the documents provided fail the Licensee's internal security checks (for example, the Licensee suspects that documents have been tampered with, or are designed to mislead), the Licensee is not obliged to accept such documents, and is not obliged to disclose the specific grounds of its findings where such disclosure would contravene AML/CFT obligations.

6. KYC on Account Closure

On account closure (whether player-initiated or Licensee-initiated), the Licensee may request refreshed KYC evidence. In accordance with Section 4.5 of the CGA Policy Guideline on Terms and Conditions, the Licensee will not require documentation beyond that which was, or could have been, requested during the period the account was open, save where additional information is strictly necessary to comply with the Licensee's AML/CFT obligations. This rule is designed to prevent friction abuse and unnecessary delay in legitimate withdrawals.

7. Sanctions and PEP Screening

Player data is screened against international sanctions lists (including applicable UN, EU and OFAC measures) and PEP lists, at onboarding and on an ongoing basis. Where a match is identified, the Licensee will, as appropriate, freeze transactions, report to the relevant authorities and, where legally required, close the account. Where the Licensee is prohibited from informing a player of a report made to the authorities (tipping-off prohibition), it will not do so.

8. Restriction of the Account Pending Verification

The Licensee may restrict or suspend deposits, withdrawals, wagering or access to the Services pending completion of the Checks. The Licensee is not liable for losses suffered by the player as a consequence of such restriction, save where the restriction is applied without reasonable grounds.

9. Data Handling

All documentation and information collected under this Policy is processed in accordance with the Privacy Policy, available at the website, and retained for such periods as are required by applicable law (including the LOK and AML/CFT legislation).

10. Contact

For questions or to submit KYC documentation, contact [email protected].